We would like to inform you that the website www.airklaipeda.lt/en collects and processes your personal data that are necessary to carry out your requests and help us understand in what ways the website benefits our operations and how to improve it in the future to satisfy our clients’ expectations.
This policy also allows you to learn about your rights concerning privacy, and how to exercise them.
We recommend taking the time to familiarize yourselves with this policy.
Your data controller
Your data is controlled by UAB „Klaipėdos avialinijos“, whose contact information can be found here: www.airklaipeda.lt/lt/contacts .
You can contact our data protection officer by email at: firstname.lastname@example.org .
The data we collect and its use
The server that hosts our website can record requests that you make to the server (the address of the websites you open, your IP address, the time of connection, your email address). These data are used to ensure the proper and safe functioning of the website. If necessary, the data can also be used to investigate possible security breaches. The basis for processing this data is our lawful interest to ensure the technical accessibility and safety of this website.
Statistical data on website traffic
We collect various data on the users of the website with the aim of improving our website and developing our activities. It is important for us to know what kind of information interests the users of the website, how often they visit it, what browsers and devices they use, what kind of content they read most often, and which regions they are from. For these purposes, we collect relevant demographical and statistical data. The basis for processing this data is our lawful interest to understand the needs and wishes of our clients so we could develop and expand our activities properly.
We collect this data by using the Google Analytics tools that allows us to record and analyse the data referred to above.
If you want to learn more about how Google Analytics works and what kind of information this tool allows us to collect and analyse, you can find more information here:
You can switch off the function that allows us to collect your data (Google Analytics) at any time. See here to find out how: https://tools.google.com/dlpage/gaoptout/.
Data from your registration, questions, and comments
Some websites give their users the opportunity to register as well as ask questions and post comments. In that case, we process the data you give for the purpose of providing our services, answering your questions, and responding to the opinions you express. The legal basis for processing this data is the necessity to carry out certain actions on your request before forming an agreement (a reservation); to form and execute an agreement of which you become one party; to carry out certain actions on your request before forming such an agreement; and to protect our lawful interest to ensure the proper quality of our services.
What are cookies?
What type of cookies do we use and why?
Other cookies allow us to monitor website traffic and users’ behaviour in the website. These cookies are used to carry out users’ behaviour analysis referred to above and enhance users’ experience in the website. These cookies are installed and used with the help of the Google Analytics tool.
We also use technically essential cookies. Their use is based on our lawful interest to ensure proper functioning of our website.
How can you manage cookies?
You can delete all the cookies on your device at any time. Moreover, most browsers allow you to choose settings that block cookies. You can learn more about managing cookies here: http://www.youronlinechoices.com/.
However, if you delete cookies, some services and functions may no longer work, and you may have to choose the right settings every time you visit the website.
We also use the statistical data on our users as well as information about visits, interests, and demographical trends for the purpose of carrying out targeted marketing / direct marketing.
We assess which products might interest you based on our analysis. Using the traits we have identified, we group people and provide relevant advertisements for groups of similar people. This process, which enables you to see advertisements tailored on the basis of your behaviour online, is carried out with the help of profiling. The basis for this is our lawful interest to ensure effective advertising and business expansion.
If you have purchased our products / services or have demonstrated clear interest in doing so in some other way, we may use your contacts (email address) acquired in this way for the purpose of sending you similar offers. The basis for this is our lawful interest in advertising and developing our activities. You may choose to unsubscribe from getting these email offers at any time by pressing the option “unsubscribe” in the offer you have received or by informing us via email email@example.com.
Who has access to your data
Data stored in this website can be accessed by our IT department employees who are responsible for the analysis of this data and the improvement of the website, as well as employees who perform functions related to marketing and the operation of the website.
Access to this data or the data themselves may also be shared with our partner companies that provide tools for the management of the website’s content, website hosting services, and marketing services. Please note that these subjects can only access and process your data to the extent that is needed to provide the services we request.
Google Inc., which provides the Google Analytics tool, is under agreement to comply with the EU‑USA Privacy Shield Principles, which ensure that the service provider meets the requirements of the EU privacy standards. The provider is also under contractual obligation to ensure privacy. To learn more, please see here:
Access to cookies is provided to „Google“, „Facebook“, „Twitter“, „LinkedIn“.
How long your data are stored
We use and store the data collected on the website for up to 2 years.
Cookies are normally active for a short time, i.e. during your browsing session, but in some cases may be active for up to 2 years unless you delete them sooner.
We process the data provided during registration, or when posting questions and comments, until we respond to your inquiries or provide the service for which you have registered.
Your rights and how to exercise them
You have the right to request that the processing of your data is restricted, or express your disagreement to us processing your data because of our lawful interest. However, this request might not be fulfilled if the specific situation does not meet all proper requirements. In this case, we will provide you with detailed information about the reasons why your request has not been fulfilled.
You can exercise your rights by contacting us by email at firstname.lastname@example.org.
The right to issue a complaint
If you believe that your data is not being processed properly or your right to privacy has been infringed, you may issue a complaint to the State Data Protection Inspectorate. You can find its contact information here: www.ada.lt.